The staff was incredibly friendly and accommodating.

We faced numerous frustrations with the door cards that constantly failed to work, leaving us standing in the hallway, which was particularly difficult for my elderly mother. Additionally, the easy e-checkout promised by management never came through, resulting in no receipt for our stay. To make matters worse, the air conditioning was exceptionally loud, creating an uncomfortable atmosphere during the night.

Business travelers take note!

I had a great experience renting the conference room for a business meeting. The room was actually much bigger than it appeared online. A kitchenette for snacks and coffee! I couldn’t believe how friendly and helpful the staff were too-they stuck with us while we solved a tech issue with our laptop and didn't make us feel rushed at all.

It wasn't exactly cheap, but honestly, the quality justifies it.

Candlewood is situated in a fabulous neighborhood! convenient access to shops and dining options. The laundry facilities are a great addition.

All good! though soundproofing needs improvement.

Had an awesome group vacation here! The location is close to stunning spots like the heirloom garden and Pomeroy living farm, making it easy to explore the area. The kitchenette was super convenient for our late-night snacks, and the laundry facilities were a lifesaver after our adventures. The staff really went out of their way to make us feel welcome.

One thing that was a bit annoying was the check-in process, which took longer than expected. After a long trip, waiting at reception can test patience, but it was still worth it overall.

We loved the home-like comforts here, especially the kitchenette—it made meal prep a breeze for our large family! The outdoor grills were a nice surprise too, perfect for an evening BBQ with relatives. The location also made exploring Vancouver easy.

My wife says that cooking utensils need upgrading.

great amenities but room issues

The kitchenette in the King Studio was incredibly handy for preparing meals. I appreciated the laundry facilities available on-site, making it easy to freshen up during my stay. The overall cleanliness and modern design of the hotel made a strong positive impression on me. It offered convenient access to nearby shops and restaurants, which enhanced our experience.

However, the air conditioning unit was quite loud, which affected our comfort.

Great fit for a quick stop in Vancouver and good value. The outdoor grills were a nice surprise for cooking. Bring your own cooking gear for better results.

The room was clean, but door cards consistently failed to work.

I loved having a fully stocked kitchenette for breakfast and a comfy bed that was surprisingly peaceful. The outdoor grilling area and fire pit were perfect for relaxing after a long day. Just a heads up, the door cards were a bit tricky at times, but it didn’t ruin my stay. 😊

would stay here again

Check-in was quick and smooth. The king studio suite had a fully stocked kitchen with a fridge, microwave, and dishwasher, which was super handy. The bed was comfy, and the bathroom was decent in size. There's a little store on-site with snacks and frozen meals—pretty convenient. Overall, very clean and modern space.

The mini kitchen was a lifesaver for meals, and the laundry was super convenient! I felt right at home here.

We stayed in a Queen Studio Hearing Accessible room for our trip. The kitchenette was a nice touch, super handy for breakfast prep. The bed was really comfortable, and the room was surprisingly quiet, which was great for relaxation. But the air conditioning was an issue—it was quite loud and needed replacing, which was a hassle. Overall, the room had a lot of potential, but the noise was a letdown.